Support & feedback

Need help with Leyra?

Use this page during launch to report a fault, share an idea, ask about billing, or tell us where Leyra felt unclear. Fault reports can include page and device context automatically, but never attach private reading, journal or tarot content.

Billing

Subscription or payment help

For subscription, cancellation or Stripe checkout issues, include the email address used for your Leyra account. Never send card details.

Billing and cancellation

Readings

Reading quality or safety

If a reading felt repetitive, confusing, too certain, or emotionally off, tell us from the page where it happened so Leyra can capture context.

Privacy

Memory and data questions

Leyra profile memory is optional and user-controlled. Paid users can reframe, hold gently, or restore reflections from the journal.

Profile memory · Privacy

Contact

Email support

support@leyra.uk

We aim to respond within two working days. The feedback button is usually better for faults because it captures the page, viewport and browser context.

Common places to start

Helpful links

FAQ · Trust & safety · How readings work · Pricing · Billing & cancellation · Privacy · Leyra gives back